Terms of service
Terms & Conditions
Last Updated: July 3, 2026
Welcome to Mukh Mithas. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and our Return & Cancellation Policy.
2. Products
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We strive to ensure that all product descriptions, images, pricing, and other information on our website are accurate.
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Minor variations in colour, texture, packaging, or appearance may occur due to photography, manufacturing updates, or natural ingredients.
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Product availability is subject to stock.
3. Pricing & Payments
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All prices are displayed in Indian Rupees (INR).
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Prices are inclusive of applicable GST unless otherwise stated.
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We reserve the right to change prices without prior notice.
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Orders will be processed only after successful payment confirmation (except Cash on Delivery orders).
4. Order Acceptance
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Placing an order does not guarantee acceptance.
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We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or any other legitimate reason.
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If payment has already been received for a cancelled order, the applicable amount will be refunded.
5. Shipping & Delivery
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Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances.
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Delays beyond our reasonable control shall not make Mukh Mithas liable for any damages.
6. Returns & Refunds
Returns, cancellations, replacements, and refunds shall be governed by our Return & Cancellation Policy, available on the website.
7. Intellectual Property
All content on this website, including but not limited to text, logos, graphics, images, product designs, trademarks, and other materials, is the exclusive property of Mukh Mithas unless otherwise stated.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
8. User Responsibilities
You agree:
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To provide accurate and complete information while placing orders.
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Not to misuse the website or attempt unauthorized access.
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Not to engage in fraudulent, illegal, or harmful activities through the website.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Mukh Mithas shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the products sold through it.
Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Force Majeure
Mukh Mithas shall not be held responsible for any delay or failure in performance caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, transportation disruptions, or technical failures.
12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms & Conditions, the use of this website, or any transaction with Mukh Mithas shall be subject to the exclusive jurisdiction of the competent courts at Surat, Gujarat, India.
13. Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. The revised version will be effective from the date it is published on this website.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact our customer support team through the contact details provided on our website.