Shipping Policy

At Mukh Mithas, we are committed to delivering your order safely and as quickly as possible.

Order Processing

• All orders are processed within 1–2 business days after successful order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During festive seasons, sales, or other peak periods, processing times may be slightly longer.

Shipping Timeline

• Once your order is shipped, it is typically delivered within 4–5 business days, depending on your location and courier partner.

• Delivery timelines are estimates and may vary due to weather conditions, public holidays, remote locations, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• Any promotional offers for free shipping will be mentioned on the website from time to time.

Order Tracking

• Once your order has been dispatched, you will receive a tracking link or tracking details via SMS, WhatsApp, or email (where applicable), allowing you to track your shipment.

Delivery Attempts

• Our courier partners may make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Mukh Mithas shall not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact information provided at the time of placing the order.

Delays Beyond Our Control

While we strive to deliver every order on time, delays caused by courier partners, weather conditions, natural disasters, government restrictions, transportation disruptions, or other circumstances beyond our reasonable control may occur. In such cases, we appreciate your patience and understanding.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team through the contact details provided on our website.

Thank you for shopping with Mukh Mithas. We appreciate your trust and look forward to serving you with fresh and delicious products.